Custom made frames are dispatched within 5 to 7 working days. If you are in a rush for your frame, you can upgrade to a priority dispatch service at the checkout page and your frame will be manufactured within 2 working days. This service is subject to availability so it is advisable to contact us to check the availability of the moulding prior to upgrading.
Please note that delivery services are from when the order is dispatched not when the order was placed
England, Wales and Part of Scotland (excluding Highlands)
|Standard delivery||Delivered the next working day after the order has been dispatched. All day service with delivery anytime between 7.00 and 5.30. If your order is dispatched on a Friday, you will receive it on a Monday||£8.00|
|Before 12 delivery service||Delivered to you before 12 noon the next working day after the order has been dispatched||£12.95|
|Saturday Delivery||Delivered to you on the Saturday after it is dispatched. If your order is due to be dispatched on a Monday but you have selected Saturday delivery we will hold the order until the Friday before dispatching to avoid the parcel been left in the couriers depot all week.||£33.95
Zone 2: – Selected Scottish Postcodes, Scottish Highlands and Islands
The following postcodes are charged at £16.95 on a 48hour delivery service
Large items may take 3-5 working days to arrive
|AB||Aberdeen||AB31, AB33-AB38, AB41-AB56|
|FK||Falkirk & Stirling||FK17-FK21|
|HS||Outer Hebrides||HS1 – HS9|
|IV||Inverness||IV1-IV37, IV40-IV56, IV63, IV99|
Your order will be manufactuered and dispatched within 2 working days (Monday-Friday) at point of dispatch normal delivery timescales apply
Collect in Store:
Collect your order from Frames R us, 6H Peel Hall Business Park, Peel Road, Blackpool, FY4 5JX. There is no charge for collecting your order.
You will receive an email or text to confirm when you order is ready to collect.
The majority of orders are dispatched with Parcel Force, larger items are dispatched with APC and we may occasionally send parcels with Royal Mail.
All couriers will send an email notification starting when your parcel is due to be delivered.
Parcel will send a text message with an hour delivery slot.
APC will send an email on the day your parcel is due to be delivered, if you track your parcel you will be able to see live information where you parcel is and a delivery timescale.
Royal mail will send an email and text on the day the parcel is due to be delivered.