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Free Delivery on orders over £60 (Standard UK Postcodes only)


You Delivery Timescales and Prices

All Delivery options are from when the order is dispatched not when the order was placed
  • We manufacture and dispatch custom-made frames in 5-7 working days (Monday-Friday)
  • If you are in a rush for your frame, you can upgrade to a priority dispatch service at the checkout page. Orders manufactured and dispatched within 48 working hours. Service is subject to availability, it is advisable to contact us to check the availability before upgrading.
  • Collect in Store – frames manufactured and ready to collect within 5-7 working days

Delivery Prices and timescales for England, Wales and Part of Scotland (excluding Highlands)




Standard delivery Next day after the order is dispatched. All day service with delivery anytime between 7.00 and 5.30. Orders dispatched on a Friday will be delivered on a Monday £7.99
Before 12 delivery service Delivered next working day before 12 noon after the order has been dispatched. Normal manufacturing times still apply £20.40
Saturday Delivery Normal manufacturing times apply. Orders we will held until Friday to avoid parcels left in the couriers depot all week. £36.00



Delivery to Zone 2: – Selected Scottish Postcodes, Scottish Highlands and Islands



The following postcodes are charged at £16.95  on a 48hour delivery service

Large items may take 3-5 working days to arrive




AB Aberdeen AB31, AB33-AB39, AB41-AB56,
FK Falkirk & Stirling FK17-FK21
HS Outer Hebrides HS1 – HS9
IV Inverness IV1-IV37, IV40-IV56, IV63, IV99
KA Kilmarnock KA27-KA28
KW Kirkwall KW1-KW17
PA Paisley PA20-PA49, PA60-PA80
PH Perth PH15-PH50
ZE Lerwick ZE1-ZE3


Priority Dispatch:

Orders manufactured and dispatched within 2 working days (Monday-Friday). At the point of dispatch, normal delivery timescales apply.

Samples and Accessories:

Samples and accessories ordered without a frame –  dispatched within 3 working days at a charge of £3.54 to standard UK Postcodes

Collect in Store:

Frames R us, 6H Peel Hall Business Park, Peel Road, Blackpool, FY4 5JX.

No charge for collecting your order.

Normal manufacturing timescales apply

You will be notified via email or text when it is ready for pickup.


The majority of orders are dispatched with Parcel Force, larger items with APC and occasionally we use Royal Mail.

The couriers send an email notification on the day your parcel is due to be deliverered

Parcel Force and Royal Mail send a text message with an hour delivery slot.

At the present time APC do not send text messages, although you can track your order using their live tracking service to see where you parcel is and a delivery time slot.

Delivery terms and conditions :

  • The couriers attempt to deliver your parcel twice, after that it will be returned to us. There will be an additional charge for resending the order.
  •  £7.99 for boxes under 700 x 1000mm, and £14.20 for boxes over 700 x 1000mm. (Price based on charge to standard UK postcodes)
  • We will not be responsible or liable for any failed or late deliveries, including Priority orders. (Priority charges are only refundable if we are unable to dispatch within 48 working hours not as a result of a late delivery)
  • Saturday Delivery – We need 5-7 working days to manufacture your order, dispatching may take longer for orders requiring a Saturday Delivery.