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Frames R us are extremely committed to ensure that the privacy of all our customers is protected. The privacy policy explains how and why personal data is gathered and processed By Frames R Us Ltd

Who we are

 Our website address is: https://www.framesrus.co.uk

Comments

 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

 If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How is Information Collected?

  • When visiting www.framesrus.co.uk we use third party Services from Google Analytics and Bing to collect information regarding visitor behaviour patterns, for example which pages have been visited on the site, basket abandonment, basket conversions. Neither Us nor Google and Bing use this information to identify anybody
  • Personal details such as name, address, phone number and email addresses are collected we you complete forms via our website
  • When you use our website the server automatically tracks certain information such IP address, browser type, pages viewed and basket abandonment pages
  • The use of cookies is used for purely statistical reasons to track and identify pages views on our website
  • To register an account or place an order on at www.framerus.co.uk site we require so information about yourself, such as full name, address, contact number, email address, this enables us to keep you informed about the progress of you order and also whereto send it to.


What we do with Information is collected?

  • We pass on essential information to our courier companies; address and contact details in order for them to deliver your parcel and contact you if necessary
  • Your personal information is not passed on to any other company
  • We may also use your contact details to keep you informed of new products or special offers from Frames R us. However if you do not want to receive any further information from us, you may unsubscribe to this service. Either click unsubscribe on the newsletter or email us as enquiries@framesrus.co.uk stating you no longer want to receive information from us.
  • If any time you want to see what details we hold about yourself you may request a copy by writing to us with your request to Frames r us, 6H Peel Hall Business Village, Peel Road, Blackpool, FY4 5JX
  • To make a payment for your order, you can either pay directly on our website using your debit or credit card, this facility is run by Sage Pay and PayPal who use 3-D secure and advanced management filters. To view their security information in more detail please visit www.sagepay.co.uk and www.paypal.co.uk and see their privacy policy.